Privacy Policy

Ki Point Acupuncture will be what’s known as the ‘Controller’ of the personal data you provide to us. 

What information do we collect?

We collect personal data about you which may include your name, address, email address, and phone number plus any information you enter on our website and forms; any information you provide by phone and email; and information documented on medical records.

In addition, this website collects personal data to power our site analytics, including: information about your browser, network, and device; web pages you visited prior to coming to this website; and your IP address. This information may also include details about your use of this website, including: clicks, internal links, pages visited, scrolling, searches, and timestamps. We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity. Squarespace needs the data to run this website and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

 

Why we need your data:

We may use your name, address, email address, and phone number to make and arrange appointments and to follow up with you regarding treatments. Please note that we are not able to send or receive encrypted emails, so be aware that any emails we send or receive may not be protected in transit. Personal data, including medical records, are kept for treatment purposes and continuity of care. They are also kept for insurance purposes.

What we do with your data:

We comply with our obligations under the GDPR by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorized access and disclosure and by ensuring that appropriate measures are in place to protect personal data. 

We will never sell, trade, or otherwise transfer to outside parties your personally identifiable information with the exception of trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may also release your information when we believe it is appropriate to comply with our legal obligations, enforce our site policies, or protect yours or another person’s rights, property, or safety.

How long we keep your data:

We are required under UK law to keep patient records for a minimum of seven years. In the case of minors, records must be kept until the patient reaches the age of twenty-five (seven years after reaching eighteen). 

You may request a copy of your records by contacting us using the email address on this website.

Links to other sites and third party websites:

We provide links to websites and use third party websites such as Google Maps. The content of these linked sites are not under our control, and we cannot accept responsibility for the conduct of the companies or entities linked from our website.

Your consent:

By using our website, you consent to our privacy policy.

Changes to our privacy policy:

Any changes to our privacy policy will be posted on this page.